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Updated: 08/09/2021
Due to Lynyrd Skynyrd withdrawing from the 2021 Concert for Legends, the following refund policy has been established.
The Pro Football Hall of Fame will refund original ticket purchasers who bought tickets specifically to see Lynyrd Skynyrd for the total ticket amount as detailed below. The deadline for requests has passed. It was on Monday, August 9, 2021 at 6:00PM ET.
Refunds must be requested by filling out the request form below. A printable version of the form is also available for download and paper copies will be on hand at the Hall of Fame Ticket Office.
Refunds will be processed within six to eight weeks of the request.
Credit Card Purchases
Check or Cash Purchases
If your mailing address has changed since the purchase of tickets, customers should provide the Hall with a new mailing address in their refund request.
HOF Experiences
If you have any questions about your Official Ticket Package, please email clientservices@hofexperiences.com
Ticket Reseller (“Secondary Market”) Purchases
Contact the reseller directly regarding their individual refund policy. The Pro Football Hall of Fame is not responsible for any tickets that were not purchased directly from the Hall of Fame.
Please Note: All requests are final and cannot be changed once initiated.
Questions can be directed to the Pro Football Hall of Fame at 844-446-3849 or Refund@ProFootballHOF.com
The deadline for requests has passed. It was on Monday, August 9, 2021 at 6:00PM ET.
Q: What are my options if I purchased a ticket?
A: Original ticket purchasers will have the option to retain their respective tickets for the 2021 Concert for Legends and attend the event OR request a refund. Your 2021 Concert for Legends Ticket will be valid for the concert on Monday, Aug. 9.
Q: How do I request a refund?
A: The Hall of Fame will refund original ticket purchasers who bought tickets specifically to see Lynyrd Skynyrd for the total ticket amount as detailed below.
Refunds must be requested by filling out the request form above or below. A printable version of the form will also be available for download and paper copies will be on hand at the Hall of Fame Ticket Office to fill out.
The deadline for requests has passed. It was on Monday, August 9, 2021 at 6:00PM ET
For fans seeking a refund on their 2021 Concert for Legend ticket purchases, the deadline to submit requests was Monday, August 9, 2021 at 6:00PM ET.
Q: How long do I have to request a refund?
A: The deadline for requests has passed. It was on Monday, August 9, 2021 at 6:00PM ET.
Q: When will I receive my refund?
A: Refunds may take up to eight weeks to process from the date of request.